PureTalk
SIM
Bring Your Own Device
PureTalk
SIM
FAQs
First, you will need to start the activation process online or by calling Customer Support at (877) 820-7873.
Then, once your number has been successfully transferred to PureTalk on your new number has been activated, follow these steps depending on the type of SIM you have.
If you have a physical SIM:
- Insert your SIM card into your phone.
- Insert your SIM.
- Power the device back on and test your service.
If you have a physical SIM:
Ensure your device is connected to Wi-Fi, then install the PureTalk eSIM using the steps below:
-
For iPhone:
- Open the Settings app.
- Tap PureTalk Cellular Plan Ready to be Installed.
- Tap Continue and follow the prompts to complete the installation.
-
For Android:
- Open the Settings app.
- Tap Connections.
- Select SIM Manager.
- Tap PureTalk Cellular Plan Ready to be Installed.
- Follow the prompts to complete the installation.
Test your service once installation is complete. Your service should be active after these steps are complete.
If you buy a phone from PureTalk: Your phone includes a physical SIM unless it is eSIM-only. For eSIM-only phones, you will download the eSIM during activation.
If you bring your own phone: eSIM requires a phone compatible with PureTalk eSIM. Check your device on our eSIM page. If your phone is not eSIM compatible, you will need a physical SIM.
If you want to confirm your phone works with PureTalk service, use the Compatibility Checker on our homepage.