Skip to Content
Identity Protection
How does Allstate Identity Protection work?
Allstate proactively monitors and alerts you to threats to your identity, personal data, bank accounts, credit, privacy, passwords, and online accounts. If fraud occurs, you can rely on 24/7 support and comprehensive remediation to address the issue. Allstate understands tracking and resolving identity concerns can be challenging and uncertain, which is why PureTalk has partnered with Allstate to offer plans to help protect your digital self, allowing you to live confidently online.
How does Allstate Identity Protection help reduce the risk of my identity being misused?
Allstate's technology helps detect when an identity may be at increased risk for theft. The alerts aim to minimize potential losses. Allstate monitors thousands of databases for any misuse of your personal information. If anything suspicious is identified, Allstate will notify you of the findings, including activities beyond traditional identity protection which could indicate threats to your identity, data, credit, and finances. By keeping a vigilant watch on your personal information, Allstate helps you stay one step ahead of identity theft. Review the Terms & Conditions for more details on the product features included in your plan.
What type of safeguards are used to protect my personal information?
The security of your data and information is a top priority for Allstate, which is why Allstate uses industry-standard software and protocols to monitor how your personal data is transmitted online. Allstate partners with vendors to ensure their methods and practices for protecting your data and identity comply with legal requirements. To learn more about how your data is safeguarded, refer to the Terms & Conditions for additional information. Allstate Identity Protection employs Secure Sockets Layer (SSL) encryption and regularly conducts independent audits.
When does coverage become effective?
Your coverage begins on your enrollment date. To activate and confirm your enrollment, you need to provide the necessary personal information for Allstate to start monitoring. You can complete this step online or over the phone with one of Allstate's Customer Support representatives by calling (800) 789-2720. Your identity is a top priority, so to help keep you secure, Allstate continuously monitors the information you provide, including your name, Social Security number, email addresses, and more. Once enrolled, Allstate Identity Protection will begin monitoring your identity.
How should I file a claim if my identity is stolen or I am a victim of fraud?
Once your identity is stolen, time is of the essence. Allstate recommends reporting any instances of identity theft or fraud as soon as possible. You can start a claim online at the Allstate website or by calling the Customer Support team at (800) 789-2720. Allstate will guide you through the recovery process and work to undo any damage. The team can place fraud alerts on your credit file to help mitigate additional harm. You may also be connected to a Restoration Specialist who will work one-on-one with you to manage your case and resolve any issues. Additionally, the team includes a Certified Identity Theft Risk Management Specialist (CITRMS)®, who is an expert in identity resolution and will support you every step of the way.
Why should I protect my family online?
From toddlers to seniors, everyone is vulnerable to identity theft. In fact, families with children experience more fraud incidents, higher losses, and longer recovery times. With everyone spending more time online, including older relatives who are more connected than ever, the risk of exposure to fraud and identity theft increases. This is why Allstate’s family plans ensure all members and their loved ones are covered without the typical age or residency restrictions.
Who is included in the family plan?
Allstate offers a generous definition of family, meaning there is no age limit for enrolled relatives. This allows everyone from toddlers and college-age children to older adults (65+) to be added to your coverage. Allstate Identity Protection is available to those who have a Social Security number and reside in the U.S. However, you may not enroll your spouse or other family members or dependents over the age of 18 into credit monitoring. Any such spouse, adult family member, or adult dependent must register for credit monitoring and pass identity verification separately.
What if a family member outside of my household wants to enroll?
Family coverage extends to your dependent children and other dependent family members who do not reside with you but are financially supported by you. You can contact Allstate at (800) 789-2720 for more information about plan specifics and any potential additional costs.
Are children at risk of identity theft?
Unfortunately, yes. In the United States, one out of every 50 children experienced identity fraud in 2021, according to new research by Javelin. Kids are attractive targets for cybercriminals because they tend to have clean credit. What’s more, parents don’t typically check kids’ credit scores, so the fraud can go undetected for years. In fact, many victims of this fraud type won’t discover the problem until they apply for their first line of credit — such as a student loan or a car loan — and get rejected due to fraudulent activity on their credit profile.
Can I enroll without sharing my personal info with you?
During enrollment, you will be asked to enter your name, mailing address, email address, phone number, date of birth, Social Security number, and billing information. You will also need to create a username and password to set up your account and activate Allstate's monitoring services. Unfortunately, Allstate cannot protect your identity and credit without this information. From there, you can choose which information you want Allstate to monitor. The more features you activate, the better Allstate can help protect you.
Do I need an email address to enroll? Or to manage my account?
Yes, an email address is required to enroll and manage your account with Allstate.
